What is the 365 Day Test Ride?
We know that buying a bicycle online involves some risk since you are not able to test ride the bike before purchasing. To make this easier for you, we offer a full 365 day period for you to try out the bike and see if you like the fit, the ride, the quality, and the style. If you want to return or exchange the bike for any reason at all, please just let us know. We will email a return label to you. You will still need to box the bike for the return trip.
For Amazon customers, we are limited by contract with Amazon to 30 days for returns, exchanges, and warranty claims.
To return or exchange a bike, please contact us. We will email a pre-paid return label to you. Please print this and place it on the box. You will need to re-package the bike. You can then let know Fedex when and where to pick it up. There are instructions for this included in the return label email. Once we receive the bicycle, we will check it over and issue a refund.