This could be caused by a few things, including fork position, riding style, or bicycle wheel base.
First, the fork may be backwards. The fork is turned backwards for shipping purposes and will need to be turned 180-degrees during assembly so that it is facing forward. Please refer to images of your bike on the website to ensure that your fork is facing forward.
Second, riding style can cause the front wheel to hit your foot. During normal riding speeds, the bike is maneuvered by leaning. The front wheel remains straight and there is no danger of hitting your foot. However, at very slow speeds, the bicycle is maneuvered or kept balanced by turning the front wheel instead of leaning the bike. It is common for the front wheel to hit a foot at these very slow speeds. This could remedied by using extra caution when riding very slowly.
Bicycle geometry could also be a factor, so one final option remains. A rider could always choose a bike with a longer wheel base, such as the EVRYjourney.
Hope this helps! Let us know if you need anything else!
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