We'd love to help you with your Return Request. In order to best serve you we ask that you fill in this form: Return Request
This will enter your information into a queue and we are responding to requests in the order they are received. Please allow 3 - 5 days for us to get back to you.
While we wish it could be faster, that is fastest we can respond given the current situation and resources.
Thank you for your patience.
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Comments
2 comments
I’ve been trying to return my brand new bike. Still no label sent to me. Weeks have gone by. Unable to ride…frustrated.
Hi Nancy,
We apologize for the late response here on our community page. Upon checking, my colleague, Nadine has reached out to you on this one. Please let us know if you have not received our communication.
Arc
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